Artisans are a new class of NPCs introduced in Diablo III. First introduced at Gamescon 2010, Artisans are be part of the Caravan and craft items for the player. Slain monsters occasionally drop new recipes for Artisans to learn. After learning a certain recipe, Artisans can produce that item as long as the player has the ingredients and gold necessary. Ingredients are gained by salvaging items, a process which breaks the item down into its ingredients. This must be done by the blacksmith at the caravan. Crafted items have both set and random attributes.
Artisans can be upgraded by paying them a large sum of gold for training, unlocking new recipes. The upgrades also improve the way the Artisans workshop looks.
There are different Artisans for different tasks:
- Main article: Haedrig Eamon
- Forge Weapons and Armor
- Haedrig is able to make miracles with heat and metal, forging weapons, suits of armor, shields, belts, helms, and other accoutrements.
- Salvage Items
- Haedrig breaks down unwanted items into salvage, mundane and arcane materials that you can use to craft even greater pieces of equipment.
- Main article: Covetous Shen
Covetous Shen, the Jeweler, can craft jewelry, combine gems to produce higher quality ones, and unsocket gems. He is an odd man who seeks a unique and dangerous gem which has killed many would-be owners. His quest requires the player to retrieve a special crucible for combining gems.
- Create Jewelry
- Covetous Shen can create rings and amulets.
- Combine Gems
- Covetous Shen combines 2 or 3 lower quality gems into one of the next higher tier for a fee.
- Unsocket Gems
- Covetous Shen can remove socketed gems from a selected item for a fee, returning both unharmed.
- Main article: Myriam Jahzia
Crafting materials can be dropped by monsters, chests, or containers. Items found as loot can be salvaged, but those purchased from vendors cannot. Salvaging an item yields a random quantity of a material determined by the item's quality. The more powerful items require materials salvaged from more valuable loot.